We’re Here to Assist

Whether you have a question about our couture collections, require styling guidance, or wish to discuss bespoke commissions, our team is ready to help.

Get in Touch

Ralph & Russo
3748 Industrial Blvd, Suite 204
Nashville, TN 37209
United States

hello@ralphandrusso-store.com

We aim to respond within 24 hours during business days.

Nashville Atelier

Our dedicated team works from our Nashville location to bring you unparalleled craftsmanship and service in haute couture, bridal, and designer footwear.

Send Us a Message

    Response Time

    We respond to all inquiries within one business day. For urgent matters, please note this in your message.

    Consultation Hours

    Monday–Friday: 9:00 AM – 6:00 PM EST
    Saturday: 10:00 AM – 4:00 PM EST
    Sunday: Closed

    Browse Collections

    Explore our full range of couture dresses, designer heels, and bridal gowns available for immediate order.

    Frequently Asked Questions

    Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your shipment’s progress through the carrier’s website. If you have any concerns about delivery timing, reach out to us directly and we’ll assist.

    Absolutely. Our team is available to discuss fit, color coordination, and styling suggestions for any piece in our collection. Use the contact form above or email us with details about your event or styling goals, and we’ll provide personalized recommendations.

    Returns are accepted within 30 days of delivery for unworn items in original condition with all tags attached. Due to the nature of couture and bridal garments, we recommend reviewing size guides carefully before ordering. Contact us if you need assistance determining the best fit.

    While we do not provide in-house alterations, we’re happy to recommend trusted tailors who specialize in couture and bridal adjustments. For bespoke sizing inquiries, please reach out directly so we can discuss options.

    Most in-stock items ship within 2–3 business days. Certain couture and bridal pieces may require additional handling time. We’ll confirm expected ship dates in your order confirmation email, and you’re always welcome to contact us for an update.

    Explore Our Collections

    Discover couture gowns, designer heels, and bridal creations crafted with the artistry and precision Ralph & Russo is known for.

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