Terms and Conditions

Acceptance of Ralph & Russo Store Terms

By accessing ralphandrusso-store.com, you confirm your acceptance of these terms and conditions in full. If any provision conflicts with your understanding of our relationship, we ask that you discontinue use of this platform immediately. Ralph & Russo operates this site as an informational resource and affiliate partner — we do not manufacture, warehouse, or fulfill orders directly through this domain. Continued browsing indicates your agreement to abide by the policies outlined here, including those governing affiliate commissions, intellectual property, and limitation of liability.

These terms apply to all visitors, subscribers, and users of the Ralph & Russo store website. We reserve the right to refuse service or access to anyone, at any time, for any reason within the bounds of applicable law.

About Ralph & Russo and This Platform

Ralph & Russo creates couture gowns, bridal collections, and hand-embellished heels that blend timeless elegance with modern artistry. Each piece reflects meticulous craftsmanship, from signature Eden pumps to beaded evening wear, designed for discerning clients worldwide. This website serves as a curated guide to our collections available through authorized retail partners, with a focus on pieces listed on Amazon.

We publish detailed product pages, styling advice, and category overviews to help you understand the design ethos behind each couture dress, heel, and bridal gown. Our role is editorial and advisory; the transactional relationship exists between you and the retailer from whom you choose to purchase.

How Ralph & Russo Earns Through Amazon Associates

Ralph & Russo participates in the Amazon Associates Program, an affiliate marketing initiative that allows us to earn commissions when visitors purchase products through our referral links. When you click a product link on this site and complete a qualifying purchase on Amazon, we receive a small percentage of that sale at no additional cost to you. These earnings support the maintenance of our editorial content, photography, and ongoing product research.

Our Amazon Affiliate Tag (ralphandrusso-20) is embedded in outbound product links. This arrangement does not influence the price you pay, nor does it obligate you to purchase. We recommend products based on design integrity and relevance to our collections, not commission rate. All affiliate relationships are disclosed transparently in compliance with Federal Trade Commission guidelines.

Intellectual Property and Ralph & Russo Content

All written content, photography, layout design, graphics, and compiled product information on ralphandrusso-store.com are the intellectual property of Ralph & Russo or used with proper authorization. This includes but is not limited to product descriptions, styling guides, category narratives, and color palette selections. You may view and print individual pages for personal, non-commercial reference, but you may not reproduce, distribute, modify, publicly display, or create derivative works from our content without explicit written permission.

The Ralph & Russo name, logo, and any associated trademarks belong to their respective owners. Reference to third-party brand names (including Amazon) on this site does not imply endorsement, sponsorship, or affiliation beyond the scope of the Amazon Associates Program. We do not claim ownership of product imagery provided by manufacturers or retailers for editorial purposes, and such imagery is used in accordance with affiliate program guidelines.

Unauthorized scraping, mirroring, or automated extraction of content from this website is prohibited. If you wish to reference or cite Ralph & Russo store materials in your own publication, contact us for permission and proper attribution guidelines.

Expected Conduct on the Ralph & Russo Platform

We ask that all users interact with this site respectfully and lawfully. You agree not to upload, transmit, or otherwise make available any content that is unlawful, harmful, defamatory, obscene, harassing, or invasive of another’s privacy. You may not use automated systems (bots, scrapers, or similar tools) to access the site in a manner that sends more request messages to our servers than a human could reasonably produce in the same period using a standard web browser.

Any attempt to interfere with the proper functioning of ralphandrusso-store.com — including but not limited to introducing viruses, overloading servers, or circumventing security measures — is strictly prohibited and may result in civil or criminal liability. We reserve the right to investigate and take appropriate legal action against anyone who violates this provision.

User-Generated Content and Community Contributions

If Ralph & Russo enables comments, reviews, or other interactive features on this site in the future, any content you submit becomes non-confidential and non-proprietary upon submission. By posting, you grant us a perpetual, royalty-free, worldwide license to use, reproduce, modify, and display that content in connection with operating and promoting the website. We retain the right to remove or edit user-generated content that violates these terms, infringes intellectual property, or is otherwise objectionable.

You represent that any content you submit is your original work or that you have the necessary rights to share it. You agree not to impersonate another person or misrepresent your affiliation with any entity. Ralph & Russo is not responsible for user-generated content and does not endorse opinions expressed by site visitors.

Third-Party Links and Retailer Relationships

This website contains links to Amazon and potentially other authorized retailers where Ralph & Russo collections are available. We are not responsible for the content, privacy practices, or business operations of these third-party sites. Once you leave ralphandrusso-store.com by clicking an outbound link, the terms and policies of the destination site govern your experience. We encourage you to review the terms and privacy policies of any retailer before making a purchase.

Product availability, pricing, shipping policies, and return procedures are determined solely by the retailer — not by Ralph & Russo’s editorial site. We make reasonable efforts to link to current, in-stock listings, but we cannot guarantee real-time accuracy. If you encounter an issue with a purchase made through a retailer, you must resolve it directly with that retailer’s customer service team.

Disclaimer of Warranties Regarding Ralph & Russo Store Content

The information, product descriptions, styling advice, and recommendations on ralphandrusso-store.com are provided “as is” and “as available” without warranties of any kind, either express or implied. Ralph & Russo does not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or timeliness of content, particularly regarding product availability, pricing, or retailer inventory.

To the fullest extent permitted by law, Ralph & Russo disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This disclaimer applies to any damages or injury caused by failure of performance, error, omission, interruption, defect, or delay in operation or transmission, even if Ralph & Russo has been advised of the possibility of such damages.

Limitation of Liability for Couture and Footwear Purchases

Ralph & Russo, its officers, directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of ralphandrusso-store.com or reliance on information provided here. This includes but is not limited to damages resulting from product defects, shipping delays, incorrect sizing, color discrepancies, or dissatisfaction with items purchased through third-party retailers.

Because we operate as an informational and affiliate site rather than a direct seller, any claims related to product quality, authenticity, delivery, or customer service must be directed to the retailer from whom you purchased. Our liability, if any, is limited to the affiliate commission earned on the specific transaction in question — typically a small percentage of the sale price. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages, so the above limitations may not apply to you in full. In such cases, Ralph & Russo’s liability is limited to the greatest extent permitted by applicable law.

Indemnification and User Responsibility

You agree to indemnify, defend, and hold harmless Ralph & Russo and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising out of your use of the website, your violation of these terms, or your infringement of any intellectual property or other rights of a third party. This indemnification obligation survives termination of your use of the site.

Privacy Practices and Data Collection at Ralph & Russo

Ralph & Russo collects certain information when you visit this site, including IP addresses, browser details, and pages viewed, as described in our Privacy Policy. We use this data to improve site performance, understand visitor behavior, and fulfill legal obligations. If you subscribe to our newsletter or contact us via email, we collect your email address and any information you voluntarily provide.

We do not sell personal information to third parties. Data may be shared with service providers (such as analytics platforms or email marketing tools) solely to facilitate site operations. For a comprehensive explanation of data collection, use, and your rights under GDPR, CCPA, and other privacy laws, please review our Privacy Policy in full. By using ralphandrusso-store.com, you consent to data collection and processing as outlined in that policy.

Email Communications from Ralph & Russo

If you provide your email address to subscribe to updates or request information, you may receive periodic emails from Ralph & Russo regarding new product features, styling inspiration, or editorial content. All marketing emails include an unsubscribe link; clicking it will remove you from future promotional correspondence. Transactional emails (such as responses to direct inquiries) are not subject to unsubscribe, as they are necessary to fulfill your request.

We do not send unsolicited bulk email. If you receive an email claiming to be from Ralph & Russo that you did not opt into, please report it to us so we can investigate potential spoofing or unauthorized use of our brand name.

Children’s Privacy and COPPA Compliance

Ralphandrusso-store.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have inadvertently gathered data from a child under 13, we will delete it promptly. Parents or guardians who believe their child has provided information to us should contact us immediately using the details below.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we take reasonable measures to ensure that minors do not engage with data collection features on our site without appropriate consent mechanisms.

Modifications to Ralph & Russo’s Terms and Conditions

Ralph & Russo reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon posting to this page, and the “Last Updated” date at the top reflects the most recent revision. We encourage you to review this page periodically to stay informed of current terms. Continued use of the website after changes are posted constitutes acceptance of the modified terms.

If a revision materially alters your rights or obligations, we will make reasonable efforts to notify active subscribers via email, but it remains your responsibility to check for updates. If you disagree with revised terms, your sole remedy is to discontinue use of ralphandrusso-store.com.

Modifications to the Ralph & Russo Website

We may modify, suspend, or discontinue any aspect of ralphandrusso-store.com at any time, including the availability of features, product pages, or editorial content. Ralph & Russo is not liable to you or any third party for any modification, suspension, or discontinuation of the website. We may also impose limits on certain features or restrict access to parts or all of the site without notice or liability.

Governing Law and Jurisdiction for Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any legal action or proceeding arising out of or related to these terms or your use of ralphandrusso-store.com shall be brought exclusively in the state or federal courts located in the United States, and you consent to the personal jurisdiction of such courts.

If you are accessing this website from outside the United States, you do so at your own risk and are responsible for compliance with local laws. Ralph & Russo makes no representation that the content or products referenced on this site are appropriate or available for use in locations outside the United States.

Dispute Resolution and Arbitration

In the event of a dispute arising from these terms or your use of the Ralph & Russo store website, you agree to first contact us to attempt informal resolution. If informal resolution is unsuccessful, any remaining dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, rather than in court. The arbitration shall take place in the United States, and judgment on the arbitration award may be entered in any court with jurisdiction.

You agree to arbitrate disputes on an individual basis only; class arbitrations and class actions are not permitted. This arbitration provision does not preclude you from bringing issues to the attention of federal, state, or local agencies, which may seek relief on your behalf if appropriate.

Severability of Terms

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent, or if modification is not possible, it shall be severed from these terms entirely.

Entire Agreement Between You and Ralph & Russo

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on ralphandrusso-store.com, constitute the entire agreement between you and Ralph & Russo regarding your use of this website. They supersede any prior or contemporaneous communications, whether oral or written, concerning the subject matter herein. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

Contact Ralph & Russo Regarding These Terms

If you have questions, concerns, or requests related to these Terms and Conditions, please contact us at the address below. We will make reasonable efforts to respond to all inquiries within a reasonable timeframe.