Privacy Policy

Information We Collect at Ralph & Russo

Ralph & Russo collects information to provide you with insights into our couture dresses, bridal collections, and designer heels. We gather data in three primary ways:

Information You Provide Directly

When you subscribe to our newsletter, contact us for inquiries about our Eden pumps or hand-embellished gowns, or engage with our content, you may share your name, email address, and preferences regarding our collections. This information helps us tailor recommendations and updates about new arrivals in our couture and bridal lines.

Information Collected Automatically

As you explore our showcase of Ralph & Russo’s signature pieces—from Eden heels to beaded evening wear—our website automatically collects technical data: your device type, browser, IP address, pages visited, time spent viewing specific collections, and referral sources. This usage data helps us understand which couture designs and shoe styles resonate most with our audience.

Information from Third Parties

Through our Amazon Associates partnership, we receive aggregated performance data about which Ralph & Russo products visitors click through to view on Amazon. We also use analytics services to understand traffic patterns and visitor engagement with our designer collections.

How Ralph & Russo Uses Your Information

We use the information collected to enhance your experience discovering Ralph & Russo’s world of haute couture and luxury footwear:

• To send you curated updates about new releases in our couture dress and bridal collections, when you’ve opted in
• To respond to your inquiries about specific pieces, from Baroque pumps to silk evening gowns
• To analyze which Ralph & Russo designs generate the most interest—whether it’s our feather-trimmed pieces or rose gold accessories
• To improve our website’s presentation of hand-embellished details and craftsmanship photography
• To fulfill our legal obligations and protect our business interests
• To optimize which couture styles and shoe collections we feature most prominently

We do not sell Ralph & Russo enthusiast data to third parties. Your interest in our designer collections remains between us.

Cookies and Tracking Technologies We Use

Ralph & Russo uses cookies to remember your preferences and understand how visitors engage with our couture and bridal showcases:

Essential Cookies

These enable core functionality—allowing you to navigate between our evening gowns, luxury footwear, and bridal galleries smoothly.

Analytics Cookies

We use Google Analytics to track which Ralph & Russo collections receive the most attention, how long visitors spend admiring specific pieces, and which color variations (emerald silk, rose gold embellishments, champagne satin) drive the most engagement.

Advertising and Affiliate Cookies

As an Amazon Associate, we use cookies to track when visitors click through to view Ralph & Russo products on Amazon. This tracking enables us to earn commissions while helping you discover where to acquire our couture pieces and designer heels.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to view detailed product imagery or receive personalized recommendations about our collections.

How We Share Information About Ralph & Russo Visitors

We share your information only in specific circumstances:

Service Providers

We work with trusted partners who help us operate our platform—email service providers for newsletter delivery about new couture launches, hosting providers for our high-resolution imagery of hand-beaded gowns, and analytics platforms to understand visitor engagement with our designer collections.

Affiliate Partners

Amazon receives referral information when you click through to view Ralph & Russo products on their platform. This partnership allows us to showcase our couture dresses, bridal gowns, and Eden pumps while earning commissions on purchases made through our links.

Legal Requirements

We disclose information when required by law, to protect Ralph & Russo’s rights, or to investigate potential misuse of our brand’s intellectual property and design signatures.

Data Security for Ralph & Russo Enthusiasts

We implement industry-standard security measures to protect information collected through our couture and bridal showcase platform. This includes SSL encryption, secure server hosting, and regular security audits. However, no digital platform displaying luxury fashion and designer accessories can guarantee absolute security—we encourage you to use strong passwords if creating an account for exclusive updates about Ralph & Russo collections.

Your Privacy Rights

Depending on your location, you have specific rights regarding the personal information Ralph & Russo collects:

All Users

You can unsubscribe from our newsletter about new couture releases and bridal collections at any time using the link in every email. You can also contact us to request deletion of your information or correction of inaccuracies.

GDPR Rights (European Union Visitors)

If you’re in the EU, you have the right to access what personal data we hold about your interactions with Ralph & Russo’s designer collections, request deletion, object to processing, restrict certain uses, receive your data in portable format, and withdraw consent for marketing communications about our haute couture and luxury footwear.

CCPA and CPRA Rights (California Residents)

California residents can request disclosure of what personal information we’ve collected about your engagement with Ralph & Russo’s couture dresses and heels, request deletion, opt out of any hypothetical “sale” of personal information (which we do not engage in), and not be discriminated against for exercising these rights.

Additional State Rights (Virginia, Colorado, Connecticut, Utah)

Residents of these states have similar rights to access, delete, correct, and obtain copies of personal data related to their exploration of our bridal and evening wear collections, plus the right to opt out of targeted advertising and data sales (neither of which Ralph & Russo conducts).

How to Exercise Your Rights

Send privacy requests via email to the contact information below. We respond within 30–45 days and verify your identity before fulfilling requests that involve access to or deletion of data about your interactions with our designer collections.

Children’s Privacy and Ralph & Russo

Ralph & Russo’s showcase of haute couture, bridal gowns, and luxury footwear is not directed to children under 13. We do not knowingly collect personal information from children. Our collections—from hand-embellished wedding dresses to signature Eden pumps—are designed for adult clients. If we discover we’ve inadvertently collected data from a child under 13, we delete it promptly.

Third-Party Links in Our Collections

Our presentation of Ralph & Russo’s couture dresses and designer heels includes affiliate links to Amazon, where many of our pieces are available for purchase. We also reference our social media presence showcasing runway looks and celebrity styling. These external sites have their own privacy policies—we cannot control how Amazon or social platforms handle your data once you leave our platform. We recommend reviewing their policies, especially if you’re purchasing Ralph & Russo’s rose gold heels or bridal accessories through their channels.

International Data Transfers

Ralph & Russo operates globally, and information collected through our website may be transferred to servers in the United States or other countries. If you’re visiting from the EU or other regions with data protection regulations, your information may be transferred to jurisdictions with different privacy standards. By using our platform to explore couture and bridal collections, you consent to these transfers. We implement appropriate safeguards to protect your data during international transfer.

Data Retention

We retain your personal information for as long as necessary to provide you with updates about Ralph & Russo’s new collections, fulfill our Amazon affiliate obligations, comply with legal requirements, and resolve disputes. If you unsubscribe from our newsletter about couture launches and bridal designs, we keep your email on a suppression list to honor your preference. Analytics data about visitor engagement with our designer heels and evening gowns is retained in aggregated form indefinitely to inform our content strategy.

Email Communications from Ralph & Russo

When you subscribe to our newsletter, you receive curated updates about new arrivals in our couture dress, bridal, and luxury footwear collections—including exclusive looks at hand-embellished pieces and seasonal color palettes. Every email includes a clear unsubscribe link. We respect your inbox and send updates sparingly, focusing on significant releases like new Eden heel variations or capsule bridal collections rather than daily messages.

Do Not Track Signals

Some browsers offer “Do Not Track” signals. Currently, there is no universal standard for how websites should respond to these signals. Ralph & Russo does not alter data collection practices in response to Do Not Track requests, though you can still manage cookies through your browser settings to limit tracking of your exploration of our couture and designer shoe collections.

Changes to This Privacy Policy

As Ralph & Russo evolves—launching new couture lines, expanding our bridal offerings, or introducing innovative designs in our footwear collections—we may update this Privacy Policy to reflect changes in our data practices or legal requirements. We post the revision date at the top of this page. For material changes affecting how we handle information about your interactions with our designer collections, we’ll notify newsletter subscribers via email. Continued use of our platform after updates constitutes acceptance of the revised policy.

Contact Ralph & Russo About Privacy

For questions about this Privacy Policy, to exercise your privacy rights, or to discuss how we handle information about your engagement with our couture dresses, bridal gowns, and luxury heels, reach us at:

We respond to privacy inquiries within 30–45 days and take your concerns about data protection seriously. Whether you’re a longtime admirer of our hand-embellished designs or newly discovering Ralph & Russo’s signature aesthetic, your privacy matters to us.